
What is ISO 9001?
ISO 9001 is an international Quality Management Standard first established in 1987. ISO 9001 QMS can be applied to any type of product and service and it is designed to help organizations increase market share and improve efficiency by ensuring product quality and customer satisfaction.
ISO 9001 Certification Requirements
ISO 9001 guides organizations to define a quality policy and to design a system for continual improvement of the business processes. ISO 9001 certification requirements include:
defining a policy and objectives of the quality management system
defining, streamlining and documenting of all core processes
communicating the policy and objectives of the QMS throughout the organization
measuring the quality of the product quality and management system
implementing a corrective action and auditing procedures to insure continual improvement
Benefits of getting ISO 9001 certified
improved efficiency and effectiveness
improved product quality and customer satisfaction
improved supplier performance
increased revenue
improved employee commitment